As a care provider you can contact Aon to check whether students really are insured with Aon.
You will need the certificate number to do so.
All students with ICS Complete insurance receive the ICS Card. It states the certificate number. Ask for it for your administration.
You can submit international students' bills for medical expenses directly to Aon. The following procedure applies for this:
The costs of your treatment for an ICS Complete insured student are covered, as long as there is a medical necessity for the treatment. Furthermore, the complaint may not have already existed before the ICS Complete insurance was taken out.
In case of doubt, please contact our claims department via firstname.lastname@example.org.
Registration fees are not reimbursed for students insured with ICS Complete. In that case you charge the transient tariff.